IMPORTANT NOTE: They are allowed to charge you for a service, yes.>Your access to the Control Panel has been deactivated temporarilyI have not received a creditnote for December. I requested to close my account 1st week of December. So I would have to play the platform fee for December in theory.Did they charge you for the platform use ?
BUT If you do not have access to the service and customers cannot process new orders as well, then they are not allowed to charge you. If you are charged for any fee, then you do not have to pay.
In German "Keine Rechnung ohne Leistung". That is even illegal.
Statistics: Posted by HSchoenb — Thu Jan 16, 2025 8:16 am