They are using the solution center: https://solutioncenter.digitalriver.com/csm. Do you mean you cannot reset your password for this?
They have this email for support: MyCommerceClientSupportEMEA@digitalriver.com
Also I check the signature of previous email and find the following contact:
Helder Moreira | Digital River Ireland Ltd. | Customer Operations Specialist
p: +353 (0) 61 230000 | hmoreira@digitalriver.com | www.digitalriver.com
Dromore House, East Park, Shannon, Co. Clare, V14 AN23|Ireland
Managing Directors: Margaret McMahon (IE) | Kristopher T. Schmidt (US) | Registered Office: 70 Sir John Rogerson's Quay, Dublin 2, Ireland | Company Number: 406071
They have this email for support: MyCommerceClientSupportEMEA@digitalriver.com
Also I check the signature of previous email and find the following contact:
Helder Moreira | Digital River Ireland Ltd. | Customer Operations Specialist
p: +353 (0) 61 230000 | hmoreira@digitalriver.com | www.digitalriver.com
Dromore House, East Park, Shannon, Co. Clare, V14 AN23|Ireland
Managing Directors: Margaret McMahon (IE) | Kristopher T. Schmidt (US) | Registered Office: 70 Sir John Rogerson's Quay, Dublin 2, Ireland | Company Number: 406071
Hello, does anyone know an email or phone contact in MyCommerce? I'm trying to login to their service-now panel, but it refuses me and doesn't allow perform a password reset (the last time I successfully contacted them via Service Now was in May 2024). I've also sent an email to serviceintake@digitalriver.com - it should automatically create a Service Now ticked - but no luck. Thanks in advance!
Statistics: Posted by ccw — Fri Dec 27, 2024 3:19 am