I wouldn't say that in worse situation. As of now nobody got paid, regardless terminating the agreement or not. I have terminated the agreement on September 24th not to fall into $100 monthly fee and $185/h support fee.So it turns out that if you cancel, you're in worse situation than if you leave account open, despite $100 monthly fee. I'm thinking about "cancelling my cancel request". Essentially you're gambling that MyCommerce will be alive and well and in mood to pay anything in April 2025. On the other hand you'll be paying $100 per month, but have some hope to get at least something while DR is still alive.
And I thought they don't have more means to torture us
I got confirmation from the support, when it was still more or less working (exactly on September 30th) that my July payment is to be executed that day and that the 180 days applies only to the August and September payment.
Of course the 180 days is not mentioned anywhere. Theoretically maximum period for CC chargeback is 120 days + 20 days for the business to respond with compelling evidence. However 180 days calculated from account termination notice is already on top on actual transactions that have been made up to two months ago - in my case August 1st was already 55 days prior to my account termination notice. Hard to defend holding all money for that period, based on quote from agreement 6.1:
Also, this point does not say anything about account termination... so they can use it against everybody - i.e. they might have reason to believe, that upset vendors will trigger refunds to all transactions or ask customers to file a chargeback after 119 days, whatever...(e) Reserve. Digital River may determine to exceptionally holdback some or all of the money that is in your account if Digital River has reason to believe that it might be necessary to cover future refunds, charges against your account, or other liabilities you may owe to Digital River including but without limitation any chargebacks and fines. Digital River may also holdback some or all of the money if Digital River has reason to believe that the funds represent fraudulent Transactions or involve other kinds of illegal activities. Digital River will only holdback those amounts which are reasonable under the circumstances. Digital River’s statements or other communication will note how much Digital River is holding back and shall where possible consult with you prior to taking action with respect to the issue that caused this delay in payout. Digital River will keep any held-back amounts only for a reasonable time as determined in our sole discretion and will promptly pay over to you any remaining held back amounts after that reasonable time has passed.
Statistics: Posted by barteko — Mon Oct 21, 2024 3:03 pm